Novotel London Heathrow

Junction 4 M4 Cherry Lane West Drayton, Middlesex, Heathrow, United Kingdom, UB7 9HB  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Novotel London Heathrow

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 12 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

The 4-star Novotel London Heathrow offers non-smoking rooms in West Drayton district of London. This contemporary hotel dates from 1992 and was refurbished in 2005.

A short distance to a tube station enables you to get to West Middlesex University Hospital, Osterley Park and St Mary's, Slough in no time. There are golf courses, a stadium and bars in the area.

Guests may find Hounslow Urban farm within 5.0 km and Absolutely Combat within 11.9 km of the property.

Novotel London Heathrow can be reached in 5 minutes by car from London Heathrow airport.

Rooms

The hotel comprises 178 rooms equipped with IDD telephone, pay TV, heating, a laptop-compatible safe and a separate toilet. They come with a kettle, a dishwasher and coffee/tea makers as well as bathrooms with bathrobes, a shower and slippers.

Eat & Drink

Offering a free buffet breakfast, the hotel invites guests to the café. A range of international dishes is offered at the 24-hour restaurant. Guests are welcome to the Atrium Lobby bar to relax with a drink. Serving a wide assortment of dishes, The Pkough and Sampan's Restaurant are about 350 meters from the property.

You can start your day with a buffet breakfast, which costs GBP 15.95 per person per night. 

Services

The hotel offers a lift, a safe deposit box and a cash machine and such services as shoe shine, laundry and 24-hour room service.

Relax

Guests with children can use video games, cots and a play area available on the premises. For active guests an exercise room and fitness classes are provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 12 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian.

Number of rooms:   178.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed for a fee
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Garden area
  • Leisure/ TV room
  • Spa center

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries
  • Sink
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Novotel London Heathrow Heathrow location
Show big map »

Hotel Address:

Junction 4 M4 Cherry Lane West Drayton, Middlesex, Heathrow, United Kingdom, UB7 9HB

Get directions
City Center
  • Heathrow
    14.2 mi
Airports
Train Stations
  • Heathrow Terminal 5
    2.4 mi
  • Richmond Station
    7.1 mi
Underground stations
  • Heathrow Terminals 1, 2, 3
    1.9 mi
  • Hatton Cross
    2.6 mi
  • Bus stop
    1.2 mi
Restaurants
  • Sampan's Restaurant (cuisine: Chinese)
    1100 ft
  • The Pkough (cuisine: British)
    1500 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    178

Hotel Awards

UKHOTEL AWARDSRecommendedHeathrowNovotel London Heathrow

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Novotel London Heathrow photos Room
Standard Twin Room
Bed type: Double bed or 2 Single beds or 1 Single bed
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  • Air conditioning
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Superior|Superior Twin/Double Room

Room facilities
    Standard Queen Room
    Bed type: Queen-size bed
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    — Less information+ More information

    Double room

    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons or Queen-size bed
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    • Air conditioning
    — Less information+ More information

    Triple room

    Room facilities
      Novotel London Heathrow photos Room
      Junior Suite
      Bed type: Queen-size bed
      Size: 540 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double room with child extra bed (3-12 yrs)

      Room facilities
        Novotel London Heathrow photos Room
        Superior Double Room
        Bed type: Double bed or 1 Single bed or 2 Single beds
        Size: 270 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Superior|Superior Queen Bed + Sofa Non Smoking Non Refundab

        Room facilities
          Novotel London Heathrow photos Room
          Superior King Suite
          Bed type: 1 Single bed or Double bed or King-size bed
          Size: 540 sq. feet
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          • Air conditioning
          • Shower
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          Suite|Superior King Suite

          Room facilities
            Novotel London Heathrow photos Room
            Superior Twin Room for Single Use
            Bed type: 2 Single beds
            Check Prices
            • Shower
            — Less information+ More information

            Twin room sole use

            Room facilities
              Novotel London Heathrow photos Room
              Superior Queen Room
              Bed type: 1 Single bed or Queen-size bed
              Size: 270 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Superior|Superior Queen Bed + Sofa Non Smoking Non Refundab

              Room facilities
                Novotel London Heathrow photos Room
                Superior Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Check Prices
                • Shower
                — Less information+ More information

                Triple room with child extra bed (3-12 yrs)

                Room facilities
                  Novotel London Heathrow photos Room
                  Superior Suite
                  Bed type: King-size bed or 1 Single bed
                  Size: 540 sq. feet
                  Check Prices
                  • Shower
                  — Less information+ More information

                  Suite|Superior Suite King Bed Non Smoking Non Refundable

                  Room facilities
                    Novotel London Heathrow photos Room
                    Executive Double Room
                    Bed type: 1 Single bed or Queen-size bed or Sleeping arrangements for 3 persons
                    Size: 270 sq. feet
                    Check Prices
                    • Shower
                    — Less information+ More information

                    Deluxe|Executive Queen Bed + Sofa Non Smoking Non Refunda

                    Room facilities
                      Novotel London Heathrow photos Room
                      Executive Queen Room
                      Bed type: 1 Single bed or Queen-size bed
                      Size: 270 sq. feet
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      Deluxe|Executive Queen Bed + Sofa Non Smoking Non Refunda

                      Room facilities
                        Novotel London Heathrow photos Room
                        Executive Triple Room
                        Bed type: Sleeping arrangements for 3 persons
                        Check Prices
                        • Shower
                        — Less information+ More information

                        Triple room with child extra bed (3-12 yrs)

                        Room facilities

                          How to reach hotel

                          hotel Novotel London Heathrow Heathrow location
                          Show big map »

                          Hotel Address:

                          Junction 4 M4 Cherry Lane West Drayton, Middlesex, Heathrow, United Kingdom, UB7 9HB

                          Get directions
                          City Center
                          • Heathrow
                            14.2 mi
                          Airports
                          Train Stations
                          • Heathrow Terminal 5
                            2.4 mi
                          • Richmond Station
                            7.1 mi
                          Underground stations
                          • Heathrow Terminals 1, 2, 3
                            1.9 mi
                          • Hatton Cross
                            2.6 mi
                          • Bus stop
                            1.2 mi
                          Restaurants
                          • Sampan's Restaurant (cuisine: Chinese)
                            1100 ft
                          • The Pkough (cuisine: British)
                            1500 ft
                          Hotel information
                          • Check-in:
                            from  12 pm
                          • Check-out:
                            until  12 pm
                          • Number of rooms:
                            178

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedHeathrowNovotel London Heathrow

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in United Kingdom

                          Use Badge

                          Novotel London Heathrow Location

                          Legend
                          • Current hotel
                          • Hotels nearby
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                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

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                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          Local attractions

                          • London Motor Museum - 1.5 mi
                            3, Nestles Avenue, Hayes
                          • Battle of Britain Bunker - 3.3 mi
                            St. Andrew's Road, Uxbridge
                          • London Motorcycle Museum - 5.0 mi
                            29 Oldfield Lane South, Greenford
                          • Beaversfield Park - 3.3 mi
                            Rosemary Avenue, Hounslow
                          • Hounslow Heath - 3.9 mi
                            Hounslow Heath LNR 450, Staines Road, Hounslow

                          Restaurants nearby

                          • Sampan's Restaurant - 1100 ft

                            Address: Sipson Road
                            Phone: 44-0871-9429095

                            70% likes this, based on 43 reviews
                            Cuisine: Chinese

                          • The Taj Mahal Restaurant - 2200 ft

                            Address: 57 Coleridge Crescent
                            Phone: 01753686658

                            84% likes this, based on 26 reviews
                            Cuisine: Indian
                            Price Range: USD 16 - USD 31

                          • Achari - 2900 ft

                            Address: 361-363 Sipson Road
                            Phone: +44 20 84761100

                            86% likes this, based on 130 reviews
                            Cuisine: Indian

                          • The Pkough - 1500 ft

                            Address: 239 Sipson Road
                            Phone: (0)871 951 1000

                            65% likes this, based on 77 reviews
                            Cuisine: British

                          • King William IV - 2800 ft

                            Address: 392 Sipson Road
                            Phone: 020 8897 6888

                            74% likes this, based on 46 reviews
                            Cuisine: Thai

                          Hotel information
                          • Check-in:
                            from  12 pm
                          • Check-out:
                            until  12 pm
                          • Number of rooms:
                            178

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedHeathrowNovotel London Heathrow

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in United Kingdom

                          Use Badge

                          Hotels nearby
                          Heathrow Lodge
                          2 stars
                          4 km
                          Cities nearby

                          Novotel London Heathrow Reviews

                          Guest reviews are submitted by our customers after their stay at Novotel London Heathrow

                          Average guest rating

                          7.8out of 10
                          Fabulous
                          Based on 832 reviews

                          Guest reviews

                          • Single
                            7.4

                            Rooms are very comfortable and all staff friendly & helpful.

                            Food in the restaurant is very poor, (I had breakfast over 3 days and lunch on the first day). It looks good, however egs were cold, bacon dry, sausages cheap, pastries stale and its £15.95! Also WiFi is outrageously expensive and slow.

                          • Older travelers
                            8.8

                            Bar staff and reception staff very friendly and efficient

                            We ordered a taxi for early in the morning and double checked in the morning when we checked out that the taxi was ordered. Taxi was late so we ended up taking the hopper bus to Heathrow

                          • Family with children
                            4.6

                            I asked for a wake up call at 5;15 am - no call I woke up 2 hours later and Missed the flight. The front desk "lady" was not friendly at all. You better have local money with you for small purchase. I tried to buy something that cost 9 english pounds, they did not accept any credit card for 9 pounds , they did not accept american $$$ so they made me change $100,00 to local coin . :( :( :(

                          • Single
                            8.8

                            Very convinient for transit trips. Very good installation and the rapport comfort / price is excellent

                            Location for transit

                          • Single
                            9.6

                            Good Hoppa service, excellent service and accommodation.

                          • Family with children
                            7.4

                            Bar/eatingarea. Rooms good.

                            Air con not great.Food in bar expensive and small portions.Tried to book a 2nd night at same rates but was quoted double the price so we left and booked into another hotel.shame but there was no room for negotiation.

                          • Single
                            10.0

                            this was the 1st time i stayed hear and sure wont be the last the staff were so frinedly and the hotel was very clean and the pool was a nice size i had a very nice time and look forward to staying hear again very soon

                          • Older travelers
                            10.0

                            We overnighted twice in February 2012. We had two long haul flights and the Novotel was close to the airport. The hotel met our expectations and was great values. Thank you.

                            There was nothing we disliked about the Novotel.

                          • Older travelers
                            7.8

                            We liked the feel pf the hotel opts design and layout made you feel comfortable.The food at the restaurant was very nice and the staff attentive and good service.Our room was very clean and spacious and parking was ten pound per night which is quote reasonable we wou d definitely stay here again if the price is kept to a reasonable benchmark Iwou d like to have seen more offers like all inclusive parking..meal...and room as opposed toricong separately! Need to offer price choices to the customer to be competitive with other hotels in this area.

                            No price choices or offers except on the room basis.

                          • Family with children
                            10.0

                            clean and welcoming. Central atrium attractive and elegantly decorated. Staff friendly and able to offer practical advice. Rooms well situated.

                          • Family with children
                            7.4

                            Novotel group are consistently high in standards which is why we chose this hotel

                            This particular room had the most uncomfortable bed I have ever slept in. We even considered that the mattress was on upside down, it was so bad. The pillows were poor quality and my husband and I both woke up with back and neck ache. When we let the receptionist know, she was dismissive and didnt want to know. Very disappointing.

                          • Single
                            7.0

                            The room was as good as expected, and the reception and breakfast areas even had a certain luxurious touch.

                            Somehow I ended up in a disabled room, which wasn't what I would have liked (however, this might have been due to some confusion in booking or check-in). Also, the room was quite cold, and even in the morning the bathroom was freezing, especially the ice-cold floor, which seemed to lack heating.

                          • Single
                            7.4

                            Close to Heathrow airport for a night before an early morning flight.

                            Service at the restaurant was appalling. Very slow to take the orders and then food took about 45 minutes to arrive. I was ignored when I arrived, then shown a table and ignored again for a long time before I caught the maitre d' s eye and asked for attention. I noticed that other single women of a certain age were treated similarly.

                          • Single
                            9.6

                            The pleasant and efficient staff at Reception, clean and comfortable room, welcoming atmosphere of the hotel and prompt room service delivery. Easy level access from the car park to the hotel and comfortable seating in the lobby when waiting for a taxi or airport shuttle.

                          • Older travelers
                            7.0

                            Stayed in hotel for less than twelve hours before catching connecting flight home. Beds very comfortable after a thirteen hour flight.

                            Carpet in room did not look as if it had been vacuumed. Also cobwebs on wall above television showed that housekeeping could be improved on. Surpised this room was classed as "superior" as at first we thought we were heading for staff quarters on the ground floor!

                          How to reach hotel

                          hotel Novotel London Heathrow Heathrow location
                          Show big map »

                          Hotel Address:

                          Junction 4 M4 Cherry Lane West Drayton, Middlesex, Heathrow, United Kingdom, UB7 9HB

                          Get directions
                          City Center
                          • Heathrow
                            14.2 mi
                          Airports
                          Train Stations
                          • Heathrow Terminal 5
                            2.4 mi
                          • Richmond Station
                            7.1 mi
                          Underground stations
                          • Heathrow Terminals 1, 2, 3
                            1.9 mi
                          • Hatton Cross
                            2.6 mi
                          • Bus stop
                            1.2 mi
                          Restaurants
                          • Sampan's Restaurant (cuisine: Chinese)
                            1100 ft
                          • The Pkough (cuisine: British)
                            1500 ft
                          Hotel information
                          • Check-in:
                            from  12 pm
                          • Check-out:
                            until  12 pm
                          • Number of rooms:
                            178

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedHeathrowNovotel London Heathrow

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in United Kingdom

                          Use Badge